Have unanswered questions? Simply contact us here

General Questions

Yes, membership gives you access to all lessons, we do not charge you a premium for each lesson!

Currently we accept Visa, Mastercard, American Express, JCB, Diner's amongst many others. We do not accept PayPal. For all plans we only accept payments online so we will not be able to accept a P.O., invoice you, or take an order over the phone.

We'll be sad to see you go, but should your mind be made up, you can cancel your membership from your member profile page.

Simple. Your first 7-days are on us so that you can get a feel for the membership. You can upgrade to a membership at any time during or after your trial by providing your payment details through your member profile page. All payments are handled securely through Stripe, a widely recognized credit card and payment transaction service provider.

We are unable to issue refunds if you change your mind within a membership period. You can at any time cancel your membership before it renews for a new period through your member profile page. We are happy to review exceptional circumstances, simply contact us to discuss.

The simple answer is no. If you can watch YouTube on your mobile device, laptop or desktop you'll be fine. You will need internet access to use the lessons, sorry that's just something that can't be resolved easily without superhuman powers... For the geeks among you, audio required an HTML5 compatible browser, or Flash support (whitelist us on your flashblocker browser plugin is all).

The audio lessons we provide are essentially a summary of each online lesson which was designed to reinforce rather than replace the online materials.

How can I copy .mp3 files to a CD?
Creating an audio CD from files on the hard drive:

  • Open Windows Media Player, and on the left, click the Copy to CD or Device button.
  • From the "Music to copy" drop-down box, select the playlist or album with the desired songs. Alternatively, select All audio to bring up a list of all audio files currently on the hard drive.
  • Select the titles to copy to the CD, and then click the Copy Music button.
  • Wait for the CD to finish writing, and then eject it.

As instructions can vary greatly based upon the operating system and software you may have installed, we recommend you do some Googling to get the best answer to your specific situation. For example: iTunes 10 for Mac: Create your own MP3 CDs (Apple Support)

Easy, simply head over to our password reset page and we'll take you through from there!

Simply reach out to us stating your existing member email address and the new one you wish to use.

Learning made easy

Designed to be useful right away, whether you are on a trip to Italy or simply want to show off!!